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ERP Support Specialist

Postion Overview

Act as the first line of support for all internal system difficulties pertaining to company applications, that users come across. Ensure a good quality standard of data and assists with process enhancements within the ERP system.

Who are we looking for?

• Competent user of Microsoft Office applications with specific focus on Microsoft Excel.

• Fluent in both written and spoken English.

• Excellent communication skills.

• Experience in Acumatica ERP will be considered an asset.

• Knowledge in any SQL technology is preferred with specific focus on Microsoft SQL Server.

Roles & Responsabilities

• Be the first line of support for queries related to ERP and third-party business solutions connecting to it.

• Continuously cleanse system data to ensure a standard way of inputting information.

• Continuously ensure data validity.

• Vetting of profiles in terms of inventory, customers, and vendor modules.

• Monitoring and maintenance of ERP automation.

• Monitoring the integration statuses between the ERP and the third-party solutions ensuring continuous uptime.

• Maintenance and upkeep of system configuration across all platforms.

A group of FBS employees
A group of FBS employees

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